With an objective to ensure highest level of member satisfaction, we ensure that our member experience post purchase should be smooth, seamless and delightful w.r.t. the quality and speed of delivery. We also keep our member appraised about various stages of shipping like Order Processing, Dispatch and Delivery.
What are the shipping charges on products?
• 1st Order with 1200 BV – Free Delivery
• All individual and club Team Orders (delivered on single address) above Rs.4000/- ( D.P) – Free Delivery
• All subsequent Orders- Rs.60/- Courier Charges (All Over India )
• Courier Charges are not refundable.
How long will it take to receive the ordered products?
• We make our best efforts to ensure that your order reaches you in the fastest time and in good condition.
• It takes 2-5 working days from the day of order confirmation to deliver the products within India, given that the delivery is not delayed due to concerns raised by the governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that delivery period exceeds the stipulated time, the order will be cancelled and the Member will be notified regarding the same. In such cases, the refund is made directly to the Member’s bank account using the same mode the payment was made.
• If the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package and immediately call the nearest Vowel Branch or write an e-mail to firstname.lastname@example.org mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.